Shipping Policy

Shipping Policy

At VentryoCo, we’re committed to providing a smooth and transparent shopping experience for every customer.

Order Processing Time

All orders are processed within 1 to 2 business days (Monday–Friday, excluding holidays).
Orders placed after 1 PM EST will be processed the next business day.
Once your order is shipped, you’ll receive a confirmation email with tracking information.

Shipping Locations

We currently ship within the United States, excluding Hawaii, Alaska, U.S. territories, PO Boxes, and APO/FPO addresses.

Shipping Times

Estimated delivery is 5 to 7 business days after your order has been processed.
This means your total estimated delivery timeframe (processing + shipping) is typically 6 to 9 business days.
Please note that delivery delays may occur during peak seasons or due to courier issues beyond our control.

Shipping Costs

Standard Shipping - FREE (5-7 business days)
There are no hidden fees - the price you see at checkout is final.

Tracking Your Order

All orders include a tracking number, which will be provided via email once your order has shipped.
You can track your package anytime using the provided link.

Shipping Restrictions

At this time, there are no product-specific shipping restrictions.
However, we do not ship to Hawaii, Alaska, U.S. territories, PO Boxes, or APO/FPO addresses.

Important Notes

Please double-check your shipping address before submitting your order.
While we are not responsible for delivery delays caused by carriers, weather conditions, or customs inspections, we’re happy to assist you in resolving any issues quickly.

Questions? We’re Here to Help

If you have any questions about your order or shipping, you can contact us at:

📧 support@luxecotton.us
📱 +1  
Customer Support Hours:
Monday to Friday: 9:00 AM – 5:00 PM EST
Saturday: 10:00 AM – 3:00 PM EST
Closed on Sundays and public holidays.

We typically respond within 24 to 48 business hours.